FAQs

Here are the most Frequently Asked Questions

  1. Q: What is included in the package?
    A: It almost includes all the parts and accessories for the electric curtain system except for the curtain fabric. Please see more details from the Parts & Accessories.
     
  2. Q: Why do you exclude the fabric?
    A: We are specialist in manufacturing the electric curtain system. However, our chosen curtains may be not your best choice. Moreover, you could re-use your traditional curtains simply attaching them to our curtain tracks.
     
  3. Q: What is the maximum load?
    A: The maximum load is 25-30 kg depends on the models, so it suits for most home and office windows.
     
  4. Q: Is it easy to assemble? Can I install myself?
    A: Yes, it is a DIY product so you could install it by following the user manual. Also, we have online user guides as well as installation video demo. Please download the installation video demos or manuals from our website! We sell thousands to the customers worldwide each year, most of whom will install themselves.
     
  5. Q: Is it applicable if I have bay windows?
    A: Unfortunately this model only apply for straight windows, or those windows with two or more sides are straight.
     
  6. Q: How do I choose the right model for my windows?
    A: Our models are categorized with different length. The maximum length of coverage is marked in the model, so you just need to measure the width of coverage for your windows (if the curtain weight is no more than 25 kg). As there is both ends attached to the tracks, the real coverage is 0.1 meter longer than the marked length. For example, HT100-3m is suitable for windows up to 3.1 meters; while HT100-5m is up to 5.1 meters.
     
  7. Q: Your models are categorized by meters. What if my window is not exactly in whole meters, say 3.5 meters?
    A: Our models are easy to customize. You just simply cut the extra length off to meet your requirements.
     
  8. Q: Why my curtain system will not automatically stop when fully opened or closed?
    A: Our curtain system should automatically stop when fully opened or closed. If it fails, you must tighten the tension of the steel wire following the user manual. Make sure to first tighten the wire before adjusting the hexagon at the end.
     
  9. Q: What if I need dual tracks?
    A: Dual-track will need two sets of our system so each of them can operate individually. But you could use one remote to control both of them.
     
  10. Q: I do not want two curtains. Can I use one single curtain open from one side to another?
    A: Yes, the system will be configured to open centrally to both end, but it can be changed to open from left to right or from right to left. Please check the user's manual for details.
     
  11. Q: Where can I find more detail of your products?
    A: If you need more information, feel free to contact with us by email sales@y2shop.com or visit our website!
     
  12. Q: Your demo is showing centrally opened curtains, can I install it as one-way assembly?
    A: Yes, you could follow the instructions in the manual to convert it to one-way open! Here are the main installation illustrations:
    electric curtain tracks installation illustration
     
  13. Q: Your curtain tracks can be extended. Could you tell how to install them in detail?
    A: Tracks can be extended to cover wider windows or corner installation. See more details in the below illustration.
    electric curtain tracks extension installation illustration electric curtain tracks corner installation illustration

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Specials

2-Meter Electric Curtain Tracks

2-Meter Electric Curtain Tracks

This 2-meter (80") electric curtain tracks can cover windows up to 2.1 meters wide. With easy instal..

£135.00 £160.00 Ex Tax: £135.00

2-Meter Smart Motorized Curtain Tracks, works with Amazon Alexa Echo

2-Meter Smart Motorized Curtain Tracks, works with Amazon Alexa Echo

 No electrician required to install!Supplied with a 240V mains motor fitted with a fused UK plu..

£259.99 £279.00 Ex Tax: £259.99

2.5-Meter Smart Motorized Curtain Tracks work with Amazon Alexa Echo

2.5-Meter Smart Motorized Curtain Tracks work with Amazon Alexa Echo

 No electrician required to install!Supplied with a 240V mains motor fitted with a fused U..

£279.99 £299.00 Ex Tax: £279.99

2Meter Motorized Roller Blinds

2Meter Motorized Roller Blinds

Specifications: - Input voltage: 220V/50Hz or 120V/60Hz - Output voltage: 12VDC. - Operation pow..

£200.00 £210.00 Ex Tax: £200.00

2Meter Motorized Roller Blinds (joint with 2 tubes)

2Meter Motorized Roller Blinds (joint with 2 tubes)

Specifications: - Input voltage: 220V/50Hz or 120V/60Hz - Output voltage: 12VDC. - Operation pow..

£160.00 £180.00 Ex Tax: £160.00

3-Meter Electric Curtain Tracks

3-Meter Electric Curtain Tracks

This 3-meter (118") electric curtain tracks can cover windows up to 3.1 meters wide. With easy insta..

£155.00 £180.00 Ex Tax: £155.00

3-Meter Smart Motorized Curtain Tracks, works with Amazon Alexa Echo

3-Meter Smart Motorized Curtain Tracks, works with Amazon Alexa Echo

 No electrician required to install!Supplied with a 240V mains motor fitted with a fused U..

£289.99 £309.00 Ex Tax: £289.99

3Meter Motorized Roller Blinds (joint with 2-3 tubes)

3Meter Motorized Roller Blinds (joint with 2-3 tubes)

Specifications: - Input voltage: 220V/50Hz or 120V/60Hz - Output voltage: 12VDC. - Operation pow..

£210.00 £240.00 Ex Tax: £210.00

Latest

Single Wall Switch for Project Screen, Window Opener, Roller Blind and Roller Shutter

Single Wall Switch for Project Screen, Window Opener, Roller Blind and Roller Shutter

Single Wall Switch for  Project Screen, Window Opener, Roller Blind and Roller Shutter ..

£20.00 Ex Tax: £20.00

Wall Switch for Electric Curtain Tracks

Wall Switch for Electric Curtain Tracks

Wall Switch for Motorized Curtain Tracks (HT100) This is an alternative solution to control you..

£10.00 Ex Tax: £10.00

Wireless Timer for AC Motor Electric Curtain Track, Window Opener, Roller Blind, Roller Shutter

Wireless Timer for AC Motor Electric Curtain Track, Window Opener, Roller Blind, Roller Shutter

Electric Blind Curtain track 7 day timer Features:No wiring requiredSingle Gang size wall mount..

£60.00 Ex Tax: £60.00

Wired Timer for AC Motor Electric Curtain Track, Window Opener, Roller Blind, Roller Shutter

Wired Timer for AC Motor Electric Curtain Track, Window Opener, Roller Blind, Roller Shutter

Electric Blind Curtain track 7 day timer Features:Single Gang size wall mounted LCD control Pan..

£60.00 Ex Tax: £60.00

Timer for Electric Curtain Tracks

Timer for Electric Curtain Tracks

This programmable 24x7 Timer is for electric curtain tracks. Automate your curtains and improve home..

£40.00 Ex Tax: £40.00

Motorised Chain Actuator Electronic Window Opener with Timer 100V - 240V

Motorised Chain Actuator Electronic Window Opener with Timer 100V - 240V

Motorised Chain Actuator, Automatic Window & Vent OpenerHC AC motorized 400mm Chain Window Actua..

£169.00 Ex Tax: £169.00

3-Meter Motorized Curtain Poles with Remote

3-Meter Motorized Curtain Poles with Remote

This 3-meter (118") electric curtain pole can cover windows up to 3 meters wide. With easy installat..

£329.00 Ex Tax: £329.00

2.5-Meter Smart Motorized Curtain Poles with Remote

2.5-Meter Smart Motorized Curtain Poles with Remote

This 2.5-meter electric curtain pole can cover windows up to 2.5 meters wide. With easy installation..

£316.00 Ex Tax: £316.00